Ratings & Reviews

Overall Rating

(43 reviews)
100% of customers recommend this property

Rating Per Category


Your Review

Submit a Review

Resident Reviews

submitted by Nathan C. - |Recommended: YesGreat Staff — the Staff that is very courteous and look into the issue presented to them quickly. my only complaint is that there doesn't seem to be enough trash dumpsters to accommodate the community
response from property -Thank you for your feedback, Nathan. We currently have three dumpsters onsite and I understand the front dumpsters can get pretty packed with the amount of residents using it. However, the back dumpster is usually never full and I encourage residents to utilize that one as well. Please let me know what else I can do to get those additional two stars. :) ~Kim
submitted by Ira S. - |Recommended: YesBig Oaks is an outstanding place to live. — This is an excellent community to live in. The grounds are very well kept and the maintenance is superb. The maintenance manager Anthony goes above and beyond to keep everything in proper working order. Whenever I have called for maintenance Anthony has been here within 15 minutes. It is a quiet neighborhood and the office staff is fantastic.
response from property -Thank you so much, Ira, for the 5 star review! We are glad you love it here! ~Kim
submitted by Angela N. - |Recommended: YesIt’s is very beautiful — It’s very peaceful
submitted by Elizabeth M. - |Recommended: YesThis property is quiet, clean, and beautiful — is wonderful
submitted by Monica S. - |Recommended: YesBest apartment I have rented. — I have been renting for 12 years in 5 counties. Big Oaks by far has been the best complex my husband and I have rented from. Zero bug issues, our apartment is clean, everyone is friendly, everything is fixed within hours of any concerns I may have. The maintenance crew is very trustworthy and friendly as well as Anthony the main maintenance guy has gone over and beyond to make sure I'm conformable and happy after I had a small a c issue. My husband and I are absolutely thrilled to live in this clean, friendly and quite complex so close to the mall, shopping center and everything Lakeland has to offer. I highly recommend Big Oaks to anyone looking into renting an apartment
response from property -Thank you so much for taking the time to give your feedback and the 5 star review, Monica! We are glad you have settled in well and love it here! ~Kim
submitted by Crysta G. - |Recommended: YesLove living at Big Oaks — Nice and peaceful complex. The amenities are great, grounds are kept very clean. My apartment is very quiet which I love , which is a huge change from my last apartment complex. You almost never hear your neighbors. The office staff are always extremely nice and helpful. Overall, great place to live.
response from property -Thank you for taking the time to give your feedback, Crysta! We appreciate the 5 star review and you! ~Kim
submitted by Porshima H. - |Recommended: YesIt’s quite and homey — It’s well maintained
response from property -Thank you, Porshima for the outstanding 5 star review! We are glad you love it here at Big Oaks! ~Kim
submitted by Jorge T. - |Recommended: YesConvenient, easy access, peaceful and comfortable — Small, peaceful community. The office and maintenance staff are great. All of the maintenance requests have been handled professionally and in a timely manner. I cannot say enough about how quick the repairs have been fixed no matter how small or big the issue ... It is comforting to know that any issues will be resolved.
response from property -Thank you so much for your positive feedback and the 5 star review! Our maintenance team rocks! :) ~Kim
submitted by Gretchen A. - |Recommended: YesBig Oaks — This was a perfect fit for my situation. My one and only complaint is that I can hear my neighbors through the walls. It is not normally a problem but one side is a lot louder at night and I have young children.
response from property -Thank you for your feedback, Gretchen!
submitted by Edwin M. - |Recommended: YesA heaven in earth as long your rent is on time — At this property you could feel safe and secured also the atmosphere is very welcoming. The grounds are well kept and the support staff is always available to respond to your needs.
response from property -Thank you so much for your feedback!
submitted by Dale H. - |Recommended: YesGreat place to live. — It's a quiet place to live. The staff is always helpful and the neighbors are petty nice.
submitted by Sara T. - |Recommended: YesIt’s the best apartment — It’s the best apartment I definitely recommend to My friends.
submitted by Rafael V. - |Recommended: YesVery well maintained and managed — Maintenance team is fantastic and super friendly Front office has been nothing short of extremely helpful in my first two months living in Big Oaks. Fantastic community
submitted by Bianca M. - |Recommended: YesThe property is grat — I love our apartment home, it's new and the noise level is minimum if any.
response from property -Thank you Bianca for your feedback! ~Kim
submitted by Aida C. - |Recommended: YesGood neighborhood — Very nice and quiet place
response from property -Thank you Aida for your feedback. We are glad to have you as a neighbor!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Big Oaks", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Big Oaks", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose