Ratings & Reviews

Overall Rating

5
(49 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Brendaliz S. - |Recommended: YesGreat Place To Call Home — Everything you could ask for. Staff is friendly, helpful, and knowledgeable. Apartments are clean, spacious, beautiful layouts and enclosed screened patios are a plus especially for small children. between the complex amenities, beautiful apartments and involved staff i'm highly satisfied.
response from property -Thank you so much, Brendaliz, for taking the time to leave this amazing review! We are happy to have you a part of the Big Oaks family! ~Kim
submitted by Shante J. - |Recommended: YesThe best — I've been here for a year just renewed my lease. I love it here Maintenance responds quickly. Neighborhood is always clean. Staff is friendly.
submitted by Monica S. - |Recommended: YesWe love living here — Everyone is amazing and we especially love Anthony from maintenance he is so welcoming, friendly and makes myself and my kids feel wonderful everytime he sees us We are always very well taken care of and feel very safe and at home here. I wish there was assigned parking at times i do have to walk very far with my handicapped kids, even with a handicap sticker , but all and all would highly recommend. The grounds are very well kept and clean. There is never garbage and dog poop laying around, and the noise is not bad for an apartment complex We have been here going on 2 years and still love it.
submitted by Andrew D. - |Recommended: YesBeautiful grounds, outstanding area. — This is one of the best places I've ever rented from, staff is courteous and prompt in resolving questions. The location is great with a lot of amenities nearby. On site amenities are a little on the small side, there is a pool, entertainment center, a kids playground, several grill pits and out door seating. The work out room is small but serviceable. Parking is ample. Grounds always look nice.
submitted by Priscilla B. - |Recommended: YesThis property and apartment feels like home. — I use to live in Orlando and compared to the noise from there to here of course it’s way more quiet here. I love how nice everyone has been so far even our neighbors, and the area is perfect.
response from property -Thank you, Priscilla, for the 5 star review. We are happy to have you! ~ Karen
submitted by Dawn D. - |Recommended: YesI like the property , I like that it is quiet — It is peaceful, good staff. Respond to my emails quickly
submitted by Nathan C. - |Recommended: YesGreat Staff — the Staff that is very courteous and look into the issue presented to them quickly. my only complaint is that there doesn't seem to be enough trash dumpsters to accommodate the community
response from property -Thank you for your feedback, Nathan. We currently have three dumpsters onsite and I understand the front dumpsters can get pretty packed with the amount of residents using it. However, the back dumpster is usually never full and I encourage residents to utilize that one as well. Please let me know what else I can do to get those additional two stars. :) ~Kim
submitted by Ira S. - |Recommended: YesBig Oaks is an outstanding place to live. — This is an excellent community to live in. The grounds are very well kept and the maintenance is superb. The maintenance manager Anthony goes above and beyond to keep everything in proper working order. Whenever I have called for maintenance Anthony has been here within 15 minutes. It is a quiet neighborhood and the office staff is fantastic.
response from property -Thank you so much, Ira, for the 5 star review! We are glad you love it here! ~Kim
submitted by Angela N. - |Recommended: YesIt’s is very beautiful — It’s very peaceful
submitted by Elizabeth M. - |Recommended: YesThis property is quiet, clean, and beautiful — is wonderful
submitted by Monica S. - |Recommended: YesBest apartment I have rented. — I have been renting for 12 years in 5 counties. Big Oaks by far has been the best complex my husband and I have rented from. Zero bug issues, our apartment is clean, everyone is friendly, everything is fixed within hours of any concerns I may have. The maintenance crew is very trustworthy and friendly as well as Anthony the main maintenance guy has gone over and beyond to make sure I'm conformable and happy after I had a small a c issue. My husband and I are absolutely thrilled to live in this clean, friendly and quite complex so close to the mall, shopping center and everything Lakeland has to offer. I highly recommend Big Oaks to anyone looking into renting an apartment
response from property -Thank you so much for taking the time to give your feedback and the 5 star review, Monica! We are glad you have settled in well and love it here! ~Kim
submitted by Crysta G. - |Recommended: YesLove living at Big Oaks — Nice and peaceful complex. The amenities are great, grounds are kept very clean. My apartment is very quiet which I love , which is a huge change from my last apartment complex. You almost never hear your neighbors. The office staff are always extremely nice and helpful. Overall, great place to live.
response from property -Thank you for taking the time to give your feedback, Crysta! We appreciate the 5 star review and you! ~Kim
submitted by Porshima H. - |Recommended: YesIt’s quite and homey — It’s well maintained
response from property -Thank you, Porshima for the outstanding 5 star review! We are glad you love it here at Big Oaks! ~Kim
submitted by Jorge T. - |Recommended: YesConvenient, easy access, peaceful and comfortable — Small, peaceful community. The office and maintenance staff are great. All of the maintenance requests have been handled professionally and in a timely manner. I cannot say enough about how quick the repairs have been fixed no matter how small or big the issue ... It is comforting to know that any issues will be resolved.
response from property -Thank you so much for your positive feedback and the 5 star review! Our maintenance team rocks! :) ~Kim
submitted by Gretchen A. - |Recommended: YesBig Oaks — This was a perfect fit for my situation. My one and only complaint is that I can hear my neighbors through the walls. It is not normally a problem but one side is a lot louder at night and I have young children.
response from property -Thank you for your feedback, Gretchen!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Big Oaks, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Big Oaks, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose