Frequently Asked Questions
You may apply online by visiting www.bigoaksapartments.com. Please contact the leasing office for additional questions.
Please contact the leasing office to discuss early lease termination.
Yes, renter's insurance is required. For details, please contact our leasing office.
Yes, renter's insurance is required. For details, please contact our leasing office.
All leases require a 60 day notice to vacate. Please contact leasing office for additional questions.
Our community utilizes Lakeland Electric for electric and Conservice for water. Please contact the leasing office for detailed information about the utility companies servicing our community.
The available cable/internet provider is Spectrum. For more information, please contact the leasing office.
Rent is due on the 1st and is considered late on the 5th. Please visit the resident portal for additional information. If you have further questions, you may contact our leasing office team.
Yes, we are proud to offer employer discounts for the following employers: Polk County Schools, Lakeland Regional Hospitals, Publix, City of Lakeland/County Government, Amazon Fulfillment Center, Florida Polytechnic University, Local State of Florida Employees, Local Fire & Police Departments, Pepsi. Please contact the leasing office for a full list of discounts and concessions offered for preferred employers.
No, all apartment homes come unfurnished.
All apartment homes in the community include in-home laundry appliances. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.
All apartment homes will include the following appliances: refrigerator, stove, microwave, and dishwasher. For more information regarding what is included in each apartment home, check out our Features and Amenities page.
Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.
Yes, ceiling fans are available and located in the living room and bedroom. For information regarding apartment home features, please visit the Features & Amenities page.
The parking options at our community include first-come, first-served parking with no additional fees. Please contact the leasing office for more information regarding our parking policy.
We have a 24 hour fitness center and pool
While our amenities are available to all residents, we do not have any areas which can be rented for private events.
We are a pet-friendly community; breed restrictions and additional fees may apply. More information regarding the associated costs and breed restrictions, please review our pet policy, or contact the leasing office today.
Unfortunately, at this time we do not offer EV Charging Stations as an amenity in our community.
Yes, we are conveniently located to several major supermarkets including Walmart, Publix, and Aldi.
Anyone over the age of 18 must fill out an application, be approved and be added to the lease. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.
The maximum number of occupants per apartment is two. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.
Our guest policy is that guests are allowed to stay up to fourteen days. For restrictions on guests, please consult your lease agreement or speak with our leasing office team members.
Guest parking is not available at the community. Contact the leasing office to find more information about our guest parking policy.
This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.
Friends make the best neighbors! Our community offers a $50 referral bonus for eligible resident referrals. See a team member for more details.
Our community allows smoking on the property, but it is not permitted inside the units.
Yes, the community hosts resident events such as a summer pool party, Thanksgiving, and Christmas, and more.
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